Data Privacy Policy
We value your privacy at FreshParkStudio
Data We Gather
When you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This includes your full name, company name, email, telephone, delivery locations, and particular specifications for your floral needs. Payment details are also collected when you place orders, though processing occurs securely via our payment partners.
For corporate clients, we might collect extra business data like company registration numbers, preferred delivery timelines, and budget preferences to tailor our service to your business needs.
Our site automatically gathers certain technical details when you visit, including IP address, browser type, device specs, and your navigation through the site. We use this to enhance performance and learn how clients discover our services.
How We Use Your Information
We primarily use your data to fulfill orders and deliver top-notch service. This covers processing orders, coordinating deliveries, crafting custom arrangements to meet your needs, and keeping you informed about your service requirements.
We also leverage information to enhance our offerings and the site experience. This helps us identify the most valuable corporate flower services for our clients and how we can better support the business community in United States.
Information Sharing and Disclosure
FreshParkStudio respects your privacy and does not sell your personal data to others. We share information only when needed to deliver our services or when required by law.
We might disclose essential information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.
We may disclose information when compelled by law, a court order, or a government request. We may also share it to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. This includes secure data storage, encrypted communications, and limited access to personal information within our organization.
Safe Storage
Your personal data is kept in protected systems with access controls and ongoing security surveillance.
Encryption
Sensitive data transfers are encrypted to safeguard information during transmission between your browser and our infrastructure.
Limited Access
Only staff who require the data to deliver services can access customer data.
Although we employ robust security measures, no online transmission method is completely secure. We regularly update our security practices to defend against emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. Depending on laws, you may access, correct, erase, or limit how your information is used.
To exercise these rights, contact us with the details at the end of this policy. We will reply within a reasonable period as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal duties. Retention times vary by the type of information and the purpose it was collected for.
Typical Retention Periods:
- Customer contact and order details: roughly three years after the last service engagement
- Payment records: about seven years for tax and accounting needs
- Website analytics data: around two years
- Marketing preferences: until you unsubscribe or about two years of inactivity
Cookies and Website Monitoring
We employ cookies and comparable technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies enable us to save your preferences and assess site performance.
You can manage cookie preferences in your browser settings. Note that turning off some cookies might impact site functionality. For more details about our cookie practices, see our Cookie Policy.
External Links
The site may include links to external sites or services. This privacy policy covers only FreshParkStudio and this site. We are not responsible for the privacy practices of other sites.
We recommend checking the privacy policies of any third-party sites you access through links on our site.
Policy Updates
We might revise this privacy policy from time to time to reflect updates in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date shown at the top of this policy.
We invite you to review this policy from time to time to stay informed about how your privacy is safeguarded.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
FreshParkStudio Privacy Team
Chelsea, New York
New York, United States 10011
Email: [email protected]
Phone: +1 212-555-0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within one week.